What’s Included In This Plan
DialCare is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors via phone or video consultations, to receive treatment and advice for common ailments, including
colds, the flu, rashes and more. Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to
quality care from home, work or on-the-go.
eDocAmerica is an online health and wellness service that provides 24/7 unlimited access to physicians, psychologists, pharmacists, dentists, dietitians, fitness trainers, alternative medicine doctors and eye doctors for routine medical questions and information.
Health Advocate’s NurseLine gives members unlimited access to registered nurses for trusted information and support anytime, especially when they can’t reach a doctor. If members need help understanding a medical condition or treatment, or have a question about symptoms or medications, they can call Health Advocate’s NurseLine anytime, 24/7.
Health Care Assistance
Health Advocate offers a range of comprehensive services to help members with clinical and administrative issues involving their medical, hospital, dental, pharmacy and other healthcare needs — saving members time and worry.
How Health Advocate Helps:
• Find the best doctors, hospitals and dentists, and schedule appointments with providers.
• Answer questions about test results, treatments and medications. Please note that this service is unlimited, and there is no charge when a member calls for assistance.
• Members will have access to savings between 15% to 60% off the retail price of generic drugs and 10% to 25% off the retail price of brand name drugs at over 68,000 participating pharmacies nationwide including Safeway, CVS, Duane Reade, Wal-Mart, Target, Walgreens, Rite Aid and many more.
• Even if members have prescription benefits through a health insurance carrier, a comparison of costs between the two programs should be performed to determine the most savings.